Cloud Support Services

EITEC can provide Portfolio, Programme and Project Management (P3M) of cloud services to ensure they are aligned with organisational strategy and are managed to achieve the benefits and outcomes needed. The service can also include the management of a sub portfolio of programmes and projects that need to be coherent and synchronised to the customer’s goals.

 

EITEC can also ensure that the customer is maximising its use of cloud services by setting up the tools within Office 365 to get the maximum return of investment. The service can provide training that has been tailored to the customer’s implementation of cloud technology empowering staff to exploit this further.

 

EITEC can additionally provide support to our customer’s Office 365 users through the provision of a range of support from user administration of cloud services, capacity management, data administration, application support, configuration and asset management. Our teams can also support data migration from prior validation to verification after transfer.

Features of our services at a glance:

Cloud Portfolio, Programme and Project Management (P3M & PfO) Services

•    Use recognised best practice is the Management of Portfolios (MoP)

•    Management Of Risk (MoR) professionals evaluate and action risks

•    Management to MSP, PRINCE2 and APMP standards

•    Configuration and optimisation of Office 365 to customer’s P3M needs

•    Management Information and Business Intelligence reporting.

•    Financial tracking reporting and value analysis 

•    Change Management control and benefit realisation

•    Training of customer’s staff to utilise cloud technologies for P3M.

•    Maritime, Air and Land Environment experienced personnel

•    Defence SMEs in C2, C4ISR, C4ISTAR and MoDNET cloud capabilities

 

 

Cloud Exploitation Services

•    SMEs with proven success of delivering Government IT programmes

•    Delivered to the Technology Code of Practise

•    Identification of business opportunities to exploit cloud technology

•    Configuration and optimisation of Office 365 to benefit the customer

•    Management Information and Business Intelligence reporting.

•    Financial tracking reporting and value analysis 

•    Change Management control and process flow improvement

•    Training of staff to maximise use of cloud technologies 

•    Maritime, Air and Land Environment experienced personnel

•    Government and Defence SMEs that understand customer requirements.

 

Cloud Support and Data Migration Services


•    Office 365 user and SharePoint team site security administration

•    Data planning and capacity management  from strategy to delivery

•    End to End (E2E) Data migration testing and assurance

•    Support for customer’s Office 365 implementation and operation

•    Delivered to the Technology Code of Practise

•    Support to enable customer configuration and optimisation of Office 365 

•    Change Management control and process flow improvement

•    Support of staff to maximise use of cloud technologies 

•    Maritime, Air and Land Environment experienced personnel

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